Locals Card members get unlimited open play and also receive 10% off league play and events.

You also will be the first to be notified about exclusive events and products.

Simply log into your online account that you used to sign up for a Locals Card membership.

Once you are logged in you can easily book an Open Play session and you will see the updated price of $0 at checkout. You will also see 10% off Events and League Play reflected at checkout as well.

For Locals Card membership, you must give us written email notice at least 7 days before your monthly auto-renewal if you want to cancel.

No, all sets and accessories will be provided. Just bring yourself! We provide everything else you need!

We will also have complimentary light snacks and drinks, and a fun, low-stress enviroment to play in.

We ask that you schedule at least 1-2 weeks in advance. The earlier you schedule, the better chance you have of reserving a spot.

No! Mahjong is easy and fun to pick up. We design our lessons for complete beginners or long-time players. All level players are welcome!

Each is lesson is approximately 3 hours.

All classes require at least 2 participants to ensure the best experience. If a class has less than two participants, we will contact you individually to make you aware.

Yes! Please contact us to discuss your requirements.

If you need to cancel or reschedule, we require you letting us know within at least 24 hours from your scheduled session. We do not accommodate same-day cancellation, changes, or no-shows.

For Locals Card membership, you must give us written email notice at least 7 days before your monthly auto-renewal if you want to cancel.

If you are not satisfied with your order, we have a 14 day return policy, which means you have 14 days after purchasing your item in-store to request a return.

You don't have to have an account to place an order, but we do recommend creating one to keep track of your purchase and booking history and to change addresses easily.

All banking information is encrypted and not kept in our systems.

Unfortunately we cannot change your order after you have placed it. If you want to change or cancel your order, please contact us here.

Yes, we offer free in-store pickup! Select that option at checkout and we will have it ready to pick up in store by the next day.

Oftentimes, the confirmation email ends up in your Spam or Junk folder. If you still cannot find it, please reach out and we will resend it.

Please contact us within 24 hours. If your order hasn't been shipped, we can change the address, but if your order has already shipped then unfortunately there is nothing we can do.

If it has been more than 14 days since you placed your order, please contact us and we will look into it for you.

Once your order has been shipped you will receive your tracking information.

Unfortunately, we cannot offer exchanges. If you need a different size or color of an item, you will need to place a new order and return the item that does not fit. If you order the same model again in a different color or size, we can ensure that you can keep any discount that may have been granted on the original order. The returned item will be refunded as soon as it arrives at our warehouse.