Refund policy

We have a 14 day return policy, which means you have 14 days after purchasing your item in-store to request a return. Item must be unworn, unused, in original packaging and is up to the discretion of staff members to accept the return for a refund or store credit.

If you need to cancel or reschedule a booking, we require you letting us know within at least 24 hours from your scheduled session. We do not accommodate same-day cancellation, changes, or no-shows.

For Locals Card membership, you must give us written email notice at least 7 days before your monthly auto-renewal if you want to cancel.